E-Gift Card (USD)
30 DAY MONEY BACK
We want our customers to shine in our jewelry with complete confidence. If, for any reason, you’re not completely satisfied with your purchase, we’ll be happy to offer a refund on any purchase for up to 30 days after your item was received.
All jewelry pieces, including made-to-order, are eligible for return and a full refund. Your item will have to be returned in its original packaging and in the same condition in which it was received to be eligible for a refund. Please note that sales of engraved pieces are final and no return will be accepted.
LIFETIME BUYBACK
We buy back any Nyrelle jewelry at 20% of the initial purchase price in exchange for store credit. Please note that you are responsible for the shipment fee when shipping your items to us. After receiving your unwanted items, we will credit your customer account accordingly. We will recycle your jewelry and convert it into new designs to be enjoyed again and again. Contact us at info@nyrelle.com to make use of our buyback programme.
LIFETIME WARRANTY
All purchases are covered by a 2-year full warranty period and enjoy a lifetime warranty on fair wear and tear after the passing of the first two years.
During the 2-year full warranty period, any accidental damage done to your jewelry will be fully covered, except for gemstone damage (such as scratched or lost stones). We will also cover any manufacturing defects, as well as the services listed in the paragraph below.
The lifetime warranty period starts two years after your purchase was made and covers jewelry maintenance and any damage caused by fair wear and tear. This includes:
- Repairing minor scratches and scuffs
- Inspection and maintenance
- Cleaning and polishing
- Prong tightening
- Replating
Please note that charges may be incurred after multiple repairs. Our warranty does not cover lost or damaged gemstones, theft, loss, breakage, negligence, abuse, unauthorised modifications, or ring resizing.
Contact us at info@nyrelle.com for any warranty-related inquiries.
EXPRESS SHIPPING
We ship out all ready-to-ship orders within 2-3 business days, or 15 business days if your order contains engraved or made-to-order products. After dispatch, your order will be delivered within 3-7 business days.
- Lifetime Warranty
- Shipping Worldwide
- Easy 30-Day Returns
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Personalize your message and let them choose their next favorite fines (or save it for yourself) – either way our gift cards are a guaranteed win.
*Terms & Conditions
- - The gift card can be redeemed at NYRELLE online store only.
- - The value on the gift card does not expire.
- - Can be used over several purchases (until balance runs out).
- - Shipping shall be applied separately to all purchases made using the gift card (unless otherwise specified).
- - The gift card is redeemable only in currency it is issued in.
- - Enter the unique code provided via email at the payment step of checkout.
- - The gift card cannot be used in conjunction with other promo codes.
- - Should you choose to return the product(s) purchased with the gift card, the funds will be added to your Nyrelle account as store credit.
- Easy 30-day returns
- Fast worldwide shipping
- Lifetime buyback
Swipe, select, send. Get instant gifting because patience is overrated.
Personalize your message and let them choose their next favorite fines (or save it for yourself) – either way our gift cards are a guaranteed win.
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