I purchased the thin diamond ring from Nyssa in February 2021. By July, two of the diamonds had fallen out and upon checking the fine print I realised Nyssa does not cover lost gemstones - obviously this is my fault as I should have read this prior to purchasing. They did work with me to replace these diamonds and checked the rest of them were set securely in the ring and I received it back from their workshop in September, but now less than 2 months later another diamond has fallen out of the same ring.
I would not recommend purchasing any jewellery with gemstones unless you are fully aware that their policy does not cover any lost gemstones and noting their quality is questionable seeing as twice now the stones in this ring have come loose and been lost despite them having checked all the settings. Buyer beware.
Thank you for your feedback, it’s really appreciated and we take all of our customer reviews seriously. We’re so sorry to hear about your experience with the Thin Diamond Ring - this should definitely not the standard quality to expect from us. Our customer service team will be in touch with you to see how we can help! If you need anything else in the meantime, we’re always happy to help!
Been looking for quite sometime for dainty rings with some detail but not too heavy. So happy this was just the ring I'm looking for!
Very fast shipping and engraving is exactly how I wanted it to be. Thank you.
A fine and simple design, goes with anything. Was expecting the beaded ring charm to be bigger, but not complaining at all. Fantastic quality as well.
Love it! Dainty and classy! Will wear every day. Can't wait to buy more pieces!